Guess looking in the mirror isn't an option. While TC is rather brisk, he probably knows more about AOS/PBS than anyone including Kelvin. Frank B. is probably second in the company. I have had many conversations with both guys and haven't seen anything but top tier knowledge in both. My bet is if you haven't done your homework and are looking for spoon feeding you will not like the response. If you come into the crew lounge with your TopGun swagger and obnoxious attitude(like you display here), I am not surprised he was less than chipper/frendly. More than a few guys at SKYW have come from the upper levels of other industries, and old habits die hard. Given the quality of your postings, I must say your experience is not surprising.