I love the common misconception that in 2014, a "great product" in the airline industry truly means something. It's dollars and cents, who ever makes more, wins. "Great Product" is not a ledger line on a P/L.

I get what you're trying to get at but its not a news flash that everyone, just about, has a better "product" than us if we are using 1960s justification of what a "product" is.

I would argue that flying your butt from A to B for the lowest cost is the mark of a "great product" in 2014.