Da40pilot,
The CRM back in 98 at Eagle wasn't much different than how it is today. I'd venture to guess that every airline has it's tiny percentage of CAs like that one, even today.
Yeah, he got fed up and left...but if one only concentrates on that, they miss the entire message of the book. To me it was pretty clear that he conveys that this could be a great career if only one was properly compensated for the enormous responsibilities involved - which is clearly not the case at the regional level.
Still a great read and we are still seeing those abysmal pay rates on year 1 at the regionals. I would have loved to have read that book before I went to the regionals in the 90s.