Originally Posted by
mike734
In a letter about our drop in the JD Power survey dated 12/10/14 Gary said the following:
A uniform item that is not helping our image is the
transition jacket. I am going to ask that we do not wear the transition jacket
from now until April. Please wear one of the other approved jackets in the
FOM, the blazer and leather jackets resonate with our passengers and reflect
the great pride you have in your professionalism.
Thanks. I stopped reading that after the first sentence. The FA's have been without a contract the last few years and they wonder why the JD points are slipping? Sorry Gary, pay me back for that stupid jacket and I'll stop wearing it. Until then...I'll keep sweating in it.