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Old 01-02-2015 | 07:32 AM
  #55  
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Originally Posted by Lou Reed
I think the biggest customer complain about the CRJs (and the 145) is the whole valet tagging of their rollerboards. Not only is it a pain in the ass sitting there on the jet bridge, exposed to the cold, but often it could mean the difference between making their connection or not. That shows how $$$ trumps all, including better customer service.
Depends on the station I guess. I'd MUCH rather valet tag my large carry on and have it returned to the top of the jetbridge than hope to get to a mini E Jet overhead first so I can cram jackets and computer bags into the corner of one of their mini bins and put my roller board in the long way because it still can't fit wheels first.

Some stations take forever to bring the valet bags up, and that is a PITA. Others are pretty fast about it though and when they do it right it works well. Either way though, that's hardly a game changer either. Its also nicer when the cabin runs out of room (which happens a LOT on every plane type from CRJ ro ERJ to Mainline) valet tagging is vastly superior to the "gate check" wormhole hoping you see it again on the other side, which is exctly what you get on the overhyped E Jet most of the time when its full, which is often.

Its not my intention to defend the CRJ series regional jets; there's nothing special about them and they aren't as good as mainline. They aren't even as good as the larger EMB's. But neither is the revolutionary game changer must have some people are trying to make them out to be. Some "RJ's" suck a little bit less than other RJ's. Big deal. There is clearly an advantage for DL to get some more CRJ's. Maybe its price maybe its staffing maybe its a long term chess move looking 5-10 years down the road with the upcoming "rate reset" and other contingencies. Who knows. Who cares. Watching the regional version of pilots fawning over their 757 (E170 series) is pretty entertaining though.
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