Originally Posted by gatorbird

Usually because they tend to "behave" during PCs and line checks. Without LOFT scenarios as in AQP it's tough to put them in judgement situations like this, but sorely needed given our growth rate. 2.5 year upgrades are great but tend to bring out these types with greater frequency. Put a Pro Standard guy's number in your phone and don't be afraid to use it...it may keep us out of the dirt.