Originally Posted by Qotsaautopilot

All customer service agents except FLL officially notified that they will be outsourced some time in 2015. I really feel for those in ACY, DTW, and MYR. Many of them helped build this airline and this is their thank you.

If there was any question of how employees are viewed as a number and a line item cost, here is your answer.

How much louder do I have to yell SCOPE!!!!!