Originally Posted by
Qotsaautopilot
All customer service agents except FLL officially notified that they will be outsourced some time in 2015. I really feel for those in ACY, DTW, and MYR. Many of them helped build this airline and this is their thank you.
This bothers me a lot. I used to work for a different lcc and right when I got hired they did the exact same thing with the gate agents, and after that everything started to go down hill. True there is a union here so we are (mostly) protected, but it was like someone walked on my grave when I heard this.