Originally Posted by
Lobaeux
I was at DTW last night, didn't seem to be any difference at all. I'm not really sure how much this switch to a private contractor will matter. Not to offend anyone, but gate agents are rarely "career" workers, sure there are some that are there a long time, but I see it as more of a transitory type job, am I wrong?
I believe most of the CSAs will just move over to the private contractors, probably with a little higher pay, maybe a little less benefit.
The thing that bothers me, for an airline that is intent on growth, I would think they would want to grow more than just aircraft and pilots, but the infrastructure as well.
My mom was a gate agent, red coat (supervisor), and assistant station manager at continental for 15 years. Maybe that's not a career but it's sure not transitory like you say. The agents and the flight attendants are the face of the company. These are people you invest in not discard. Of course I think all employees should be looked at as assets and not liabilities but hey, this his how most of corporate America works now.