Originally Posted by
forgot to bid
Has anyone had problems with their surface not charging? I'm at a hotel and the charger is not working on any outlet but all of those same outlets are working and can run my phone charger and computer charger.
I rebooted. This thing has been babied and free from water or any damage. So googling this but otherwise will have to fly without it tomorrow.
2 things:
1) is the little blue light illuminated on the plug into the tablet? If so, then you have power. It's not the charger or the outlet.
2) its easy to misinterpret the battery status. The tablet charges "separately" from the keyboard. They charge one at a time up to certain percentages. At first glance it might say "plugged in not charging" for one of the two components but the other one is charging. Make sure you click on the battery status icon in the system tray at the bottom of the screen and see if one of them is charging.