If you are travelling as a passenger, do you guys use the crew line to go through customs? I always have, and today in ATL I was yelled at and threatened that my CREW ID would be taken, along with a $1000 fine (one guy said I would probably lose my job too)

I honestly don't understand, its just the crew line, I'm not impersonating anyone. I didn't lie at anytime. I didn't pretend to have something that I didn't have. I was just commuting from where I was, to go to work.

I usually go through customs at JFK and I have never had a problem with this.

I didn't end up getting in trouble, but I did get a stern talking to from some supervisor and I missed my connection (and got stuck in ATL)