I really hope we are doing more than just hoping we get more schedulers, because we won't if we don't do something.

While you are on hold for that time you(we) should be filling out an NCC. Contract allows us to check in via contacting scheduling in lieu of computer checkin. Holds of this length don't allow us to check in and an NCC needs to be filled out.

An ASAP should he filled out too. And before some say "you can't ASAP hold time," you can. Per the FAA AC on ASAP:

"Reports that identify a general safety concern, but do not appear to involve a violation of the regulations"

Needing to reach a scheduled to discuss 117 duty times and not being able to. I would be curious to see the FAA rep's view on the ERC if 50 of these come in.

Take the time to fill it out and we may see results. If nothing is done on our end, it will never change