Originally Posted by
falcon2000aj
Also, the LOA states 10 hours above guarantee.. So if I have an 82 hour line, is it 10 hours above the 82...?? Or 10 hours above 72, which makes 82 after the 10 hours and now I just did DL for free??
Still, a no vote!!
Excellent questions, it sounds like a grey area that the company could potential screw us on, since the wording isn't strong.
What it should say in the LOA is
"10 hours above min guarantee or 10 hours above your line value which ever is greater."
Because as it stands right now its not well defined.