Next time ask them how they know what the industry average is. As in, when did American, United, FedEx, JetBlue, SWA, etc reveal their sick time-usage rates? Who's the keeper of this info and where is it listed? Where are our rates listed?

My dog told me we're below industry standards and I should stay home with him when I'm sick instead of flying. Since he can't use the mouse very well I decided not to verify his data and take him at his woof.