That keeps management happy. So long as we continue to do their job, they can continue to run their operation lean of peak, maximizing profits for the shareholders. Minimal staffing, resources, and training drive frustration and constant turnover. Combine that with the daily turnover of a cheap contractor, and it makes sense that nobody ever knows what's going on. Chronic chaos, but somehow the job gets done, usually by us. Problem
solved. This same principle is applied at every level and every department. It's like we start a new airline every day. When guys leave to go to 'real' airlines (travel company??) the first thing they notice is the organization and orderly fashion by which they operate.