Originally Posted by
sailingfun
This is totally incorrect. The airlines do not restrict anyone from rebooking. It's a common courtesy. The rates are established for rebookings between carriers and are not very cheap. Low cost airlines choose not to participate because the rebooking rate is often well above what they charged for the ticket. Even given that I once carried 22 Spirit passengers who had been stranded for a day. Spirit brought a check to pay for their tickets since they are not even set up in the standard interline payment system.
Hmm, interesting. We need to get to the bottom of this.
I searched the internet and can't figure it out. United's website says this:
Using another airline. When United has delayed or canceled a flight due to reasons such as certain mechanical problems, and you are going to be delayed more than two hours, we will try to book you on another airline with which we have an agreement for rebooking.
Our leadership told us in recurrent ground school that once we changed to a ULCC, United cancelled their agreement with us and will no longer accommodate our passengers for rebooking.
Could it be that rebooking is always an option at the 'right price', but these agreements set up more favorable rebooking rates?
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