Originally Posted by
forgot to bid
The surface doesn't charge both batteries simultaneously. It does the tablet to 80% then the keyboard to 80% then finishes the tablet and then the iPad. It doesn't do both.
as to the hotel issue, I found that too but it was resolved using that plug they sent us. I have no problems on any outlets at home.
sent using my Surface
Your correct however you have to get it to recognize both batteries or they will not charge. The problem is covered in the now 13 page long known issues document. Length of known issues document at USAIR using IPads is zero! By the way anytime you pull out a paper document to reference a FCR is supposed to be written. This is happening maybe 1% of the time so the company is unaware of many issues.