Originally Posted by
BlaneO
Are these new Basic Economy seats making the "Seats not Assigned" info on Travelnet very unreliable since these tickets don't get assigned a seat until check-in now? Looking at spring break travel, and flights are showing 20-25 seats not assigned, but the Auth/Avail page shows them oversold. You can't buy a coach seat on delta.com, so they are actually oversold. Need to be heads-up commuting, I guess, too. I've usually found the Seats not Assigned to be pretty accurate, but this may render that page useless now.
I had a long discussion with a couple of gate agents about seats available. They both said not to look at the "seats not assigned" number. A lot of times, customers do not check in or choose seats, so that will inflate those numbers. The Authorized/Available is the true count of what has not been sold yet. It does seem that there is a bit of mystery in the process though, and I wish the standby list would categorize the active non-revs better. It would be nice to know how many pilots and FAs are on the list for jumpseat planning.