Originally Posted by OldFlyGuy

Last software "downgrade" at the CU was/is a disaster. Numerous problems. Waited to talk to 2 reps..long wait. Then asked to speak to some sort of supervisor. Waited again and they finally told me no one was available. Wrote a scathing email complaint and got zero response. Friends of ours just went in as a couple to un-screw all the screwups. I'm considering AllyBank or some other institution. Will look into Schwab. Any other suggestions. OFG