Originally Posted by
OldFlyGuy
Last software "downgrade" at the CU was/is a disaster. Numerous problems. Waited to talk to 2 reps..long wait. Then asked to speak to some sort of supervisor. Waited again and they finally told me no one was available. Wrote a scathing email complaint and got zero response. Friends of ours just went in as a couple to un-screw all the screwups. I'm considering AllyBank or some other institution. Will look into Schwab. Any other suggestions. OFG
I use Ally. I hesitated due to no local branch or any branches for that matter. Easiest bank I've ever dealt with. Deposit checks with your smartphone. Website is awesome and easy. Always answer the phone if you call. Pay about 10 times more interest than most banks on your savings. Beats the heck out of the fee charging banks that have horrible service. I kept a non fee savings account at my local bank so I can deposit cash and send it to Ally electronically or use the ATM, which I never do now days anyways.