Originally Posted by 1Bob

Who in the $#*& did the Credit Union get to do their software upgrade, Krusty the Clown?


For those who haven't gone through the upgrade yet and use Quicken, as part of the process you have to change your user name and password [don't ask me]. DO NOT change your user name and password in Quicken. The system Quicken uses to access your accounts and Online Banking are separate. The upgrade is not simultaneous. I'm not sure if this is actually classified since THE $#*&ING CREDIT UNION DOESN'T BOTHER TO TELL ANYONE

I've spent far too much time un$#*&ing things since this upgrade. The last time I called, the rep couldn't even find my accounts until going for help . I'm done. I just opened accounts with a hometown credit union.