Originally Posted by
gzsg
A leisure passenger will pick the air line with the fare that is $5 cheaper.
As someone traveling for business, I'm going to pick the air line with the most destinations for my frequent flyer miles.
Not rocket science. It's all about me. IOW the pax will do what is thier best interest. Customer service is not a player.
Just a point of clarification. It's not miles anymore, it's dollars. Spend more, get more.
And I guess with your last sentence you are saying that having hot young flight attendants doesn't do anything for the bottom line?