Originally Posted by
jabwmu
Completely agree. Take the seat in the back. On multiple occasions I've had the gate agent remove my seat assignment and say I had to sit in the jumpseat. This is after checking in online or at a kiosk. They are too overloaded and pushed for on-time to worry about jumpseaters.
I hope you have documented this. There are a couple of things wrong. The first is the agent has no way of knowing on a PS booking if you are a pilot or not so she is risking stranding a non pilot on a ps booking. The second is that agents are not allowed to alter a PS booking other then to upgrade you. Forward the info to the CP's office.