Originally Posted by
hummingbear
So, once notified by voicemail or checking the calendar of a short call conversion, am I required to call back, or somehow confirm online, or is it simply implicit that I am aware of the change?
Contract says I believe you have 15 minutes to return calls if you are on a call window of availability.
I might sometimes go to the gym and let them know I'll check messages in an hour or something.
They will leave you the message. Then, it's up to you to accept the assignment. You can do it via phone or internet.