This is just another blunder by this EMT. They spend all of their time looking back at metrics that they can't see the iceberg staring them in the face. We had 5 years of furlough to move people around and get the training pipeline ready to go to max output and this EMT missed the signs of the industry improving. As a result the company waited at least year too long to start the recall and now one year later they have themselves a training log jam.