Originally Posted by
Timbo
The nitwits who write these memos live in cubicles and rarely turn a wheel, they risk nothing when they go to work on the 4th floor. They are only concerned with justifying their jobs by coming up with some new "Metric" to measure us with.
I have to disagree with you. Delta is at or near the top in pretty much every category these days. You don't get performance like that if you don't measure everything, figure out where the problems are, and try to fix them.
That said, there is a time and place for the captain to use common sense.