Originally Posted by
ThreeStripe
Looks like Skywest and ExpressJet are at the bottom of the customer satisfaction report that came out today. Envoy was the worst apparently.
You were kind of right, they were at the bottom of the list, which is the side you want to be on.
The Most Complaints per 100,000 Passengers
Frontier 3.91
United 2.71
American 2.12
Envoy 1.59
JetBlue 1.17
Virgin America 1.14
ExpressJet 1.01
Hawaiian 0.89
SkyWest 0.84
Delta 0.72
Southwest 0.53
Alaska 0.42