Originally Posted by
Skyler02
Same here. Virtually every ticket I have purchased over the past 10 years has been on SWA. The reason being, when my plans changed, I could get full credit back to be used on a future flight. SWA is the only airline that does that, although I have heard that policy has changed recently? If it has, my reason for flying SWA is gone.
It hasn't changed that I know of. Their 'Reusable Funds' are available on all fares. You just have to cancel your reservation at least 10 minutes prior to the flight on the cheapest fares.
The policy is as follows:
Reusable Funds1
If you cancel your flight, 100% of your ticket value can be applied to future travel for up to 12 months.
- No Show Policy: If you are not planning to travel on any portion of this itinerary, please cancel your reservation at least 10 minutes prior to scheduled departure of the flight. For tickets purchased on or after May 10, 2013, for travel beginning September 13, 2013, Customers who fail to cancel or change a Wanna Get Away or DING! Fare segment at least 10 minutes prior to travel and who do not board the flight, will be considered a no show, and all remaining funds on this reservation will be forfeited, including Business Select and Anytime funds. On cancellations, 100% of the ticket value may be applied to future travel to be completed for up to 12 months or by your ticket’s expiration date, whichever comes first.
Canceling your reservations without penalty: If you call or cancel online at Southwest.com within 24 hours of booking, Southwest will offer you the option of refunding the airfare back to the original form of payment, or retaining the credit to be used toward future travel.