On PFC from the Exec VP to the crew force, about fuel sense:
"You helped save $1 billion in fuel costs. That's one giant step toward achieving our profitability goal."
That, and delaying, and/or not paying you kind folks what you really deserve and have earned. But hey, I got my MBO bonus! And you get a nice thank you letter from us every year, so what more do you need?
All I have to say about that is: Hey, Llama, how about something, you know, for the effort.