Originally Posted by
goesrunning
You also never get to interact with customers and make a difference making their travel days better.
From your attitude, maybe its better for everyone you stay away from the customer service industry.
Yes. the customer is ALWAYS right. I am sure the little aerodrome in Houston has zero options for their special needs child regarding a hot meal. The parents boarded flight 7-11 with their internet fare and the entire crew should have all catered to the family.
I am with Captain Nader on this issue.