Originally Posted by Fred Flintstone

BINGO!

Bus cappy and parent of autistic person. We know exactly how to keep our daughter calm when she is in her own little world, but the big world has so many variables and limitations it would be a borderline meltdown at any moment. For this reason we travel by motor home. I'm not going to subject my daughter to some uppity lead FA's version normal, nor will I subject the traveling public and fellow airline employees to an out of control person when I can give my daughter a calm safe environment.

Mom should have had her needs met without relying on the crew and unfortunately used the "violence" word. To an autistic parent, violence means "self injurious behavior". To us airline types, well, we know what is means.

Both parties made errors here and a plane load of passengers with one special little girl got inconvenienced. Bad day all around, but no one got hurt.