Originally Posted by
Probe
Looking back, most of the times I got screwed it was when I was doing them a favor, or just did one. Amazing.
Doing the honorable thing at United gets you screwed.
This is a business. It isn't the military, and they don't care if you're honorable or not. I prefer honesty personally when it comes to life, but knowing who you're dealing with and their perspective makes all the difference. We are a cost line on a spreadsheet to United airlines. Follow the contract, enforce and move on. This is a business transaction. The second that anyone hopes for more they've lost. United (read as any large business) just doesn't care. Modern merica. Warts and all.