Originally Posted by dckozak

Nicely deflected! Labor laws are an issue, a very valid one, but in this case, it is our labor issues that are creating the problem. If Managements at US airlines would grow a pair, then service problems in the cabin could be delt with. Instead they have surrendered the aircraft cabin to the FA's and blame union contracts, seniority, and labor laws for their lack of willingness to tackle the job of getting the right personal in the right positions in the cabin. F A's who should not be in the front cabin, let alone on international flights are using their airline as an easy (when you don't do your job) way to go on holiday, get away from the spouse and kids, and buy goods to resell on their side businesses.

This could be rectified, but it would most likely result in an ugly strike. The one carrier that wouldn't have to worry about a strike, could take the lead, but seems content to be the best of a mediocre bunch. Even the European carriers attempt to compete on service, here we don't even try.