Originally Posted by
RonRicco
I have never seen anyone making fun of pax, but on at least two occasions, one from JS and the other from the right seat, I have witnessed a captain basically screaming at the ramp guy.. The one from the JS was really, really embarrassing...
I saw an -88 captain rip the van driver a new one because the AC was broke (layover was in MSP and it was like 50F out...). My captain stayed behind and smoothed things over, but it was really quite embarrassing.