Maybe 8-10 years ago. Top 5 maybe in the last 2-3. But with everything that has happened over the past year or two, we don't offer anything but long upgrade times and fancy charts that show we are "industry leading".

Culture here is taking a nose dive IMO and nobody seems to care enough to change it. Those that do care eventually burn themselves out dealing with the company stonewalling. Like everywhere else, by the time they realize how bad it is, it will be too late or cost too much to fix it.

Chasing upgrades or flow? Yeah dumb idea. But if you are just starting out, what does SW offer you over other regionals? You want west coast bases? Compass is your best bet and if you want to upgrade you won't have to go to ORD to do it. East coast? Other regionals with signing bonuses and flow agreements. If the flow agreements don't work out? You are not any worse off than you would have been at SW. Nothing "industry leading" here except how many times you get told that we are "industry leading". And when it comes time to show you how much you mean to the company, here is a shiny quarter. Don't spend it all in one place.