This is who the FAs have to go through for absences over XYZ or OJI. I know of one particular FA who came down with the flu on a trip and spent the extra night in a hotel. Sedgwick had her running through all kinds of hoops because an illness abroad is treated as an OJI. Numerous statements, coordination between a supervisor and an overall PIA experience. Sedgwick is NOTHING we want a part of.