Originally Posted by Check Essential

Denny-
I would agree with your analysis. The language in the TA would allow Delta to outsource this whole process. We could be arguing about verification and giving our medical records to whoever Delta "designates".
I suspect that's exactly what they will do. Administering this monstrosity will involve significant cost. Delta will dump it. We will end up fighting through some insurance company bureaucratic labyrinth to get our sick pay.