The DHS is a guy. He's the AME that helps pilots get their tickets back from the FAA. From what I hear he's a good dude and has helped many pilots continue their career. What I'm worried about is his "designee". That could be anyone, Sedgwick, Bob from India(the scheduler for Continental-Bing it), or Dr Kevorkian. Whomever it is, you can bet their job won't be to help us, it will be to deny us.