"This review is for Sedgwick CMS as a whole entity, although I dealt with the Chicago office, they provide disability benefits for corporations, so essentially they are everywhere. I can see Michael Moore film one of his infamous documentaries on Sedgewick CMS, in how they work their hardest to deny individuals their short term disability benefits (me).
I had a simple ankle surgery that per my orthopedist and the state of California deemed me temporarily disabled, however Sedgewick CMS did not pay my salary (my benefits) until 4 months later, which they partially, only did after I had to contact them over 20 times. They also claimed they did not receive my medical records and denied my claim but interestingly, told me this over 2 months later. They harangued me with numerous phone calls about providing medical records. The last straw was today, when I was told that my case manager had no information on my returning to work part time and that my case may be subject to review, even though I informed them over 20 times of this, throughout the past 4 months, and that I was told by my company that they have "transcripts" of each conversation to prove this. Hey guys, btw, I gave no consent for you to transcribe what I said.
Basically, they treated me unprofessionally and unfairly. I can only imagine the hardship for people who have major disabilities, are financially insolvent, or are not as pesky as I had to be. This is what is wrong with the world today, greed and no conscience.
So in addition to being disabled, you will also become marginalized and poor from Sedgewick CMS."