Just know envoy lacks any human factor anymore. It wasn't like this when I started. It is now. Your just a number that's it, if your reason for missing work isn't in the contract such as your mother dies, it's a missed assignment and no one cares. Further while on reserve you will randomly on the phone with scheduling about this weeks assignment be slipped your first days rap for next week. Hope you caught it or missed assignment. Your just a part number here.