Originally Posted by
Sink r8
Now, you've got 8 reps that pull back and distance themselves from the sausage-making process they insisted on,
They're doing no such thing. The process they insisted on was subverted...exactly like C2012. They're still insisting on the process...including the recall process.
Originally Posted by
Sink r8
a tone-deaf Donatelli playing in their hands by singing the praises of this thing a little too much, too early (he finally got a hold of himself with the last letter),
His actions are way worse than that. You make him sound like a hapless doofus. He sold this thing for all he was worth...including lying about what was in it. Just like you did. And his last letter was still insulting and condescending.
Originally Posted by
Sink r8
a company that took a very long time to own their threats, and a ****ed-off group that doesn't quite understand how we went from the survey to the TA.
Company screwed up and Donatelli screwed up. They're both trying now to minimize the damage to one another.
Carl