Many Allegiant passengers report that during lengthy tarmac delays they are denied water. The Allegiant facebook page is full of complaints like this, several saying that children and infants get overheated, as well as older adults having difficulty with the heat. They say the cabin crew just doesn't abide by the company's (and the FAA) rules pertaining to tarmac delays that go over 2 hours regarding providing water to passengers.

Here's a recent example comment from a passenger July 25th.
https://www.facebook.com/Allegiant

Ashley Crossen - Facebook‎

"Incredibly disappointed with our Allegiant flight today (665, PGD-LEX).
We sat on the plane for close to 2.5 hours with no AC and no water. We had to strip my 9 month old because he broke out in a heat rash. If something is wrong, then I understand the delay. But leaving us in the heat for 2.5 hours is incredibly irresponsible. Not to mention that I had breastmilk in a cooler and could not get to it to add more ice, so now I have to throw it out. This angry mama will never fly your airline again."

Her flight eventually departed after a 4 hour delay.


Here's the Allegiant stated policy, several paragraphs down the webpage:
https://www.allegiantair.com/customer-service-plan

"Meeting customers' essential needs during lengthy tarmac delays (Contingency Plan)

Should an unusual event result in a lengthy onboard delay, we want to ensure the safety and well-being of our customers and crew. If the aircraft is delayed on the tarmac, without access to a terminal gate, for more than three hours (four hours in the case of an international flight), we will implement our Contingency Plan for Lengthy Tarmac Delays to ensure we meet our customers' essential needs. A tarmac delay is defined as the time after leaving the gate or upon landing without access to the terminal. Our Manager of Customer Operations will work with the affected airport and in-flight teams to implement the plan which may include the participation of local airport authorities and other carriers.

We make every reasonable effort to avoid lengthy delays on the tarmac and elsewhere. However, if circumstances cause a tarmac delay longer than two (2) hours, we will meet our customers' essential needs by offering complimentary non-alcoholic beverages and snack service; restroom facilities and basic medical assistance will be available throughout any tarmac delay. These services will be offered as long as the captain of the flight determines there is no safety- or security-related reason that precludes the services."

Allegiant says their Captains have authority over the situation. Are they not directing the cabin crew to hand out water during these elevated cabin temp tarmac delays that go past 2 hours? What's the problem here? There are too many reports of denied water from ordinary passengers for all of them to be false.