My parents were kept as hostages for 3 hours on Monday on a tarmac without food or water going from DFW to PIT the other day on the WORST airline I have ever flown on, Arrogance, apathetic to the customer..The seats on the 70 CRJ it was the dirtiest most uncomfortable POS I have flown on, it was a joke on all levels... Not angry about it, I just know where to spend my money next time...