Originally Posted by
kalymnos
My parents were kept as hostages for 3 hours on Monday on a tarmac without food or water going from DFW to PIT the other day on the WORST airline I have ever flown on, Arrogance, apathetic to the customer..The seats on the 70 CRJ it was the dirtiest most uncomfortable POS I have flown on, it was a joke on all levels... Not angry about it, I just know where to spend my money next time...
If there was no A/C, then I would understand and be sympathetic...Dallas gets warm in the summer. We also understand that the concept of "service" is a quaint, pleasant memory, that existed in the 70's. Not sure what your point here is. Is it that AE should not experience ramp holds, or is it that ramp holds are exclusively AE's fault? I wll consider flying AE, even after reading your post...but only because I am a masochist, and only if Skybus is not available.