I was reffering to lower service in the industry in General. It has even changed alot in the last decade. The legacy carriers 10-20 years ago offered top notch service, it was a real experiance flying. But that was back before all this insanly low ticket prices. The low ticket prices have driven down the quality and level of service. Which includes the legacy carriers, there service is crap now because they have to cut their fares to keep up with these no-frills low cost carriers. Ticket prices keep going down, while costs keep going up. Which results in employee pay cuts and reduced service.