Passenger bill of Rights now trying to get through congress is from many instances of the unethical and in your words "ignorant" behavoir on behalf of the comapnies, and I will not retract my statement, Yes they were HOSTAGES without a simple bottle of water and I paid a FULL fair fee for the seats. Why is it so important to defend an industry that on a daily basis on these boards is barraged with bad press and substandard ethics. AE is just living up to the reputation of the regional industry. Do you want me to think that the 8.00 per hour FA's cared about my parents or me as customers AT ALL. Or the pilots were looking at the PAX as humans and not just another hour of PIC/OT off the gate.