Originally Posted by
kalymnos
Do you want me to think that the 8.00 per hour FA's cared about my parents or me as customers AT ALL. Or the pilots were looking at the PAX as humans and not just another hour of PIC/OT off the gate.
Par for the course.
Yep, you are right, Airline Crew absolutely hate passengers. They whine, and cry, dress unprofessionally, and demand free tickets even if they are 15 minutes late. We also hate that they leave their pretzel crumbs all over our planes, dirty diapers in the seat back pockets, don't cross their seatbelts, leave their blankets unfolded, should I go on . . . .
My suggestion, call or write AA, and depending on where you are from, write your Congressman. Let him know that you want him to demand that airlines charge more for their services so that they can hire better workers, (workers that care).
Address:
AA Customer Relations invites customers to send comments or inquiries via mail, fax or email.
U.S. Mail
American Airlines Customer Relations
P.O. Box 619612 MD 2400
DFW Airport, TX 75261-9612
Overnight Mail
American Airlines Customer Relations
4255 Amon Carter Blvd. MD 2400
Fort Worth, TX 76155-2603
Fax
Fax: (817) 967-4162
I'd suggest the overnight mail, regular mail tends to get stuck on the ramp in DFW for well over 2-3 days.