Originally Posted by kalymnos

Thank you for the info. as for all the other post that are attacking me and not defending the COMPANY, it is not that hard to look at your company and know when it is wrong or unethical. I never understood pilots, why MUST a pilot think that his/her company is the best out there. lets look at the facts:

1. Off a gate for 3 hours and no water given to pax in DFW with 70 pax on board. How can anyone with an education and any sort of humanity defend this behavior.
2. How would you feel if it was YOUR parents and a full price fair.
3. If I found out my FA's did not give any water for 3 hours Id call their boss immediately and have them suspended or worse. How did the Captain not know?
My issue is with the COMPANY not the crew, the crew must have been following some sort of protocol.
I fully understand the airline industry and the apathy that permeates the crews, but wrong is wrong and customer service should be the norm and humanity the least expected..