That's a tired excuse, "everyone sucks so I guess it's ok for us to suck too". Kinda lets the company off the hook for trying to fix things, make things better, let's just settle for whatever sub-standard performance happens to come along. Pitiful.

I fly a lot, from the large legacy carriers to little puddle jumpers using the old Twin Otter. I often don't have much choice on which airline I use due to the departure or destination. My experience is that Allegiant is the ****tiest one of all in terms of reliability, customer service and unprofessionalism of the flight attendants. A lot of their problems are self-inflicted and could easily be eliminated with proper management and more emphasis on creating a satisfactory customer relationship and less emphasis on the almighty dollar.