I think the women (and men) who work at corporate travel do a great job. I don't fault them for any of the errors that happen, I assume it's some sort of computer issue. In all the years I've worked here, I think I can only blame them one or two times for a ticket that was incorrectly scheduled. And I always check the ticket online, at the airline website, to make sure it looks good. There have been some issues with fares, but since I pay attention to it, I have always gotten reimbursed.